Information we collect
We collect information you provide when contacting us, creating an account, describing your business, configuring offers, or using PingPlus campaign tools. This can include name, company, email, website, billing details, product data, campaign rules, and performance settings.
How we use information
We use information to provide PingPlus, evaluate campaign eligibility, operate reporting, improve recommendations, prevent abuse, support customers, and comply with legal obligations.
AI and partner surfaces
Campaign information may be formatted for AI assistants, agentic commerce surfaces, and measurement partners so your offers can be discovered and attributed correctly. We avoid sharing unnecessary personal information where aggregated or business-level data is enough.
Retention and security
We keep information only as long as needed for service delivery, audit, billing, security, and legal requirements. We use administrative, technical, and organizational safeguards to protect data.
Your choices
You can request access, correction, deletion, or export of personal information by emailing [email protected]. Some records may be retained where required for fraud prevention, accounting, dispute handling, or compliance.